Dealerlogix joins Volkswagen’s eConnect Program
Unlock VW Service Profits with Dealerlogix
Dealerlogix is a participating vendor in Volkswagen’s eConnect Program! An all-in-one fixed ops platform, Dealerlogix gives service departments a comprehensive software to create a smoother service lane, and offers customizable solutions to automate processes, improve customer satisfaction, and increase profits.
Text Messaging
Text invoices and vehicle updates as well as videos and photos showing any issues. No more leaving messages, waiting for responses, or playing phone tag — an invaluable timesaver!
Mobile Pay
Customers receive a detailed invoice via text or email, approve or deny services (increasing your dollars per repair order), and pay online.
eMPI
The Workflow Suite’s dealer-specific inspection points make it easy to conduct a thorough inspection, suggest repairs, and capture videos and photos to document damage—then send the customer a copy of their multi-point inspection via email or text.
Approve or Deny Recommended Services
Boost Retention and satisfaction by texting or emailing detailed repair orders and recommendations to your customers for their review, so they can easily approve or decline services.
Ro Write-ups
Streamline documentation with digital Repair Order Write-Ups, reduce errors and improve efficiency.
Reporting Tools
View real-time reports for dollars per repair order, additional service requests, appointments scheduled, missed appointments, and more key metrics that drive profitability.
Online Appointment Scheduling
Customers can schedule appointments, describe issues, and even request vehicle pickups or loaner vehicles directly from your website. No phone calls necessary.
Streamlined Workflow Management
Transparency, Accountability, and Communication
Keep internal and customer communication in front of the car, answering questions before they’re asked, offering real-time transparency, and ensuring accountability. Dealerlogix’s communication platform encompasses customer, advisor, counterperson, and tech, providing the key people with the information needed to execute efficiently.
Dealerlogix Can help
Streamline Service Lanes
Designed by experienced service professionals, DealerLogix improves your internal fixed ops processes and enhances the experiences your customers have with your dealership’s service.
Dealerlogix Can help
Improve Internal Processes
DealerLogix automates and integrates manual processes, reducing wasted time and errors, speeding service times, and closing the divide between service, parts, and technicians.
Dealerlogix Can help
Provide A Luxury Experience
The DealerLogix Service Valet lets your customers schedule service and request vehicle pickup and delivery at the same time, removing the hassle of service appointments for your customers and reducing no-show service appointments for your dealership.