Dealerlogix joins GM’s 3Synergy Service Lane Tool Program

Online Appointment Scheduling

Customers can schedule appointments, describe issues, and even request vehicle pickups or loaner vehicles directly from your website. No phone calls necessary.

Reporting Tools

View real-time reports for dollars per repair order, additional service requests, appointments scheduled, missed appointments, and more key metrics that drive profitability.

Ro Write-ups

Streamline documentation with digital Repair Order Write-Ups, reduce errors and improve efficiency.

Text Messaging

Text invoices and vehicle updates as well as videos and photos showing any issues. No more leaving messages, waiting for responses, or playing phone tag — an invaluable timesaver!

Mobile Pay

Customers receive a detailed invoice via text or email, approve or deny services (increasing your dollars per repair order), and pay online.

Digital Multipoint Vehicle Inspections

The Workflow Suite’s dealerspecific inspection points make it easy to consistently conduct a thorough inspection, suggest repairs, and take videos and photos to note damage.

GM Tire Central

Advisors can quote and compare up to three tires in real time, view dealer inventory instantly, and add approved tires directly to the RO. With a price-match guarantee and tailored install options, dealers boost tire sales while building trust with customers.

Warranties

Instant visibility into GM and aftermarket coverage including dates, mileage, deductibles, and more keeps repairs within coverage. Dealers capture all eligible warranty work and give customers confidence every time.

Transparency, Accountability, and Communication

Keep internal and customer communication in front of the car, answering questions before they’re asked, offering real-time transparency, and ensuring accountability.  Dealerlogix’s communication platform encompasses customer, advisor, counterperson, and tech, providing the key people with the information needed to execute efficiently.

Dealerlogix Can help

Streamline Service Lanes

Designed by experienced service professionals, DealerLogix improves your internal fixed ops processes and enhances the experiences your customers have with your dealership’s service.
Dealerlogix Can help

Improve Internal Processes

DealerLogix automates and integrates manual processes, reducing wasted time and errors, speeding service times, and closing the divide between service, parts, and technicians.
Dealerlogix Can help

Provide A Luxury Experience

The DealerLogix Service Valet lets your customers schedule service and request vehicle pickup and delivery at the same time, removing the hassle of service appointments for your customers and reducing no-show service appointments for your dealership.