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Our mission is to help automobile dealerships make distinctive, substantial, and lasting improvements to their fixed operations. Our customers matter most, and we are here to help.

FAQ and Training

Support for Service Drive Software solutions for dealerships

Contact Dealerlogix Sales or Support

Sales

Phone: 303-223-6213 Opt. 3

Appointment Support:

Phone: 303-223-6213 Opt. 5 | Email: apptsupport@dealerlogix.com

General Support:

Phone: 303-223-6213 Opt. 6 | Email: support@dealerlogix.com

Dealerlogix

2035 Lakeside Centre Way, Suite 100, Knoxville, TN 37922

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Dealerlogix results speak for themselves.

41%

Increase in Additional Service Recommendation Close Rates with Digital Inspections

124+

Increase in CSI Score when Service Advisors Use Tablets

61%

Increase in Recommended Service Dollars with Digital Inspection

In the workflow, I can see if there is a car waiting and if not addressed, I get an alert. If there’s a request to parts but no answer, I get an alert.

Chad MullinCentury 3 Kia Pittsburgh

Dealerlogix menus with “good, better, best” provide transparency to customers and make it easy for advisors.

Warren WeimerCorwin Toyota

Dealerlogix makes staff more accountable and eliminates fingerpointing. [Our staff] gets better at their job and we use [the] Dealerlogix process for training.

Luisa AyowAlta, Zanchin Auto Group

With increased use of media, the customer can see the problem, which resulted in higher dollars per RO and increased level of trust, and [customer] retention.

Amanda RasumssenRed Rock, Tim Dahle

With the texting feature, the customer can accept/decline (the RO estimate) right away, sometimes while they are still in the lobby.

Tigh SchafferKen Ganley Kia

The simplicity of menu presentation (good, better, best) improves customer engagement, and customers feel that they have options. With the MPI and estimate, the customers can see exactly what’s going on, what’s good and what needs to be fixed.

Travis TurkFlowers Auto Group

Dealerlogix helped with efficiency, internal communication and presentations to customers. The menu presentation holds everyone accountable, and we keep customers updated.