Case Studies
Dealerlogix Powers Nissan’s Top Dealership for Customer Satisfaction in Colorado
Service Manager Jacob Rogers chuckles as he recalls a visit from a representative for a service kiosk provider. With customer check-ins averaging just under five minutes, hours per repair order (RO) clocking in at two hours, and Empire Lakewood Nissan’s four-year run as Colorado’s top service...
Dealerlogix Delivers 22% Increase in Gross Revenue for Audi New Orleans
The fixed-ops team at Audi New Orleans had a decision to make. The technical issues they were experiencing with the dealership’s prior service software made the luxury automaker’s new video mandate for multipoint inspections impossible to meet. “We were having a lot of issues with the software’s...
Dealerlogix Boosts Customer Pay Revenue by $96,000 for Audi of Lafayette
Since switching to the Dealerlogix Service Workflow Suite in February of 2021, Audi of Lafayette's service department has realized an average increase of 0.2 hours per repair order (RO). "That may not seem like a lot, but when you figure an average of $32 per RO multiplied by 3,000 ROs over the...