by dealerlogixAdmin | Jul 9, 2021 | News
How much time do your advisors, parts managers, and technicians spend traveling between departments to discuss work orders? If you’re not using an electronic check-in, RO write-up, and communications system that incorporates automation, they’re likely logging a lot of...
by dealerlogixAdmin | Jul 7, 2021 | News
Customer satisfaction and retention are paramount to dealership profitability, and service departments are poised to engage customers and earn their loyalty. But how do service departments earn customers’ loyalty? Let’s look at a customer’s service department...
by dealerlogixAdmin | Jun 15, 2021 | News
Appointment scheduling may not be top of mind when dealership service departments are working to improve profitability, but it’s actually directly related to customer satisfaction and workflow. Appointments drive repair orders, which in turn drive profitability. So,...
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