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A Picture’s Worth a Thousand Words: How videos, photos boost repair approvals.
It’s not always easy to explain how dirty an air filter is or how worn brake pads are, and bringing customers into the shop to show them isn’t...
Six Ways to Keep Dealership Fixed Ops Customers Loyal & Happy
Dealership fixed operations departments play a key role in customer satisfaction and retention. They not only provide an opportunity to boost...
Secrets of Top-Flight Service Departments Revealed
How much time do your advisors, parts managers, and technicians spend traveling between departments to discuss work orders? If you’re not using an...
Four Steps to a CSI-Boosting Service Experience
Customer satisfaction and retention are paramount to dealership profitability, and service departments are poised to engage customers and earn their...
Online Appointment Scheduling: Your Vehicle for Boosting RO Volume & CSI
Appointment scheduling may not be top of mind when dealership service departments are working to improve profitability, but it’s actually directly...
Dealerlogix Debuts Service Valet Vehicle Pickup and Delivery
Dealerlogix, a leading all-in-one software for independent auto dealer service departments, today announced its latest product, Service Valet, a new...